April 2019 - FH International

Why does manufacturing need a Cloud ERP?


Posted in April 30, 2019 by abarcelos
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The more technology evolves, the more industrial manufacturers are looking for new ways to deliver value to their customers by bringing together machines with digital and customized channels. This digital competition is filled with challenges that hinder the delivery of innovations that most of the industries have already faced. Among so many barriers, we list the 4 main ones below:

# Dynamic market, demand variability and tight deadlines;
# Count on faster business results with lower operating costs;
# Maintain the highest quality at competitive prices;
# Complex and expensive systems environments with multiple distributed installations that result in high TCO.

In the quest to keep up with the dynamism of the market to get more competitiveness, it is interesting to know some of the indicators raised by SAP Latam that show the growth of companies that have already joined this technology, as well as increased revenues, reduced production costs and improved processes. It is worth checking!

What SAP S/4HANA Cloud can do:

Extends sales opportunities by up to 15-20%: Incorporates agility through a simplified platform that enables real-time data exchange between sales, customer service, and business leaders.

Supply chain optimization by up to 12%: Integrates the entire supply chain and achieves a reduction of up to 12% in the number of days of inventory. This means reducing shortages and having a simplified overview that generates logistics cost savings of 10%.

Increase sales responsiveness: Rapid adaptation in the production of tailor-made sales, direct customer orders directly to the factory such as production orders, supply alignment and sales planning.

Increase the efficiency of the operation by up to 60%: Ease in the management of business operations, where customers can experience excellent service and punctual delivery, which will remain unchanged during rapid expansion.

The SAP S/4HANA implemented by FH will help you connect your company with digital transformation and stand out in the market!

Contact us at contato@fh.com.br and our specialists will reach you to understand your company’s needs and formulate a taylor-made offer for your business.


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Posted in Services - News

Six things you need to know about GDPR and marketing


Posted in April 23, 2019 by abarcelos
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Since GDPR came into force last year it made many marketers to re-examine internal procedures and processes as the law takes a wide view of what constitutes personal identification information and data protection.

Businesses are required to protect the personal data and privacy of EU citizens for transactions that occur within EU member states. Meanwhile, the GDPR also regulates the exportation of personal data outside the EU. This made other regions also refocus their efforts on privacy and consumer data rights.

So how can data handling be transparent and create a climate of trust in the business ecosystem?

The Future of Commerce, listed 6 important questions about the GDPR for marketers:

How did consumers react to the GDPR?

Confused about how to reach out to prospects and customers in their data systems, many marketers sent mass mailings, notifying consumers that they held their data, and asking permission to continue communicating with them. This provided a terrific opportunity to cement a closer relationship with prospects and customers.

But many marketers blew it, instead giving a reason for people on their mailing lists to opt-out with pleasure. Why? Because instead of telling people how important they are, and how they planned to interact with them going forward, these mails just reminded customers that they were signed up to a mailing list that was no longer relevant to them.

Have we seen a business impact?

Let’s face it, data privacy is a business issue with strong implications on customer experience, brand reputation, and personalization.

Trust, transparency, and reputation are all on the line every time we engage with a prospect or customer. Those that took GDPR as an opportunity worked on addressing this as a benefit to the relationship by pointing out how they handled data, why they collected it, and how it was used, as well as how they plan to use it going forward.

Were there any early adopter benefits?

Firms that were first to embrace GDPR consistently report improvements in their business outcomes, including their customer experience and data strategies.

GDPR has also been pushing firms to innovate and prepare to deliver services of the future, in line with compliance and transparency. GDPR can be an opportunity to more clearly engage the prospect or customer as a trusted provider of service.

Where is data protection and privacy headed next?

Tech companies cannot require that you must give up your data to receive value from their products and services. If you want to ask for data, there should be a reason for it and there must be an option to revoke the information if requested.

To be precise: Consent must stand out, be clear, and include the reasons for collection.

Where should we focus our data protection efforts?

Decide the purpose for collecting the data, and the way it is collected. Make the necessary process investments, supported by good tools, to know the state of your data protection efforts beyond a dashboard.

Data protection policies (DPP) should include internal data protection awareness workshops, privacy impact assessments (PIAs), managed breach detection and response, and breach notification policy. Get the necessary tools for a data audit, as data discovery, mapping, and protection technologies are all key aspects to protecting consumer data and privacy.

Cybersecurity monitoring, threat detection, and alerting systems are also necessary to ensure GDPR compliance, because under current GDPR requirements, organizations must report a breach within 72 hours of discovery.

What can I do to proactively make this an opportunity for our marketing team?

Privacy protection compliance should be enforced through not only business processes and strategies, but also investment in technologies and incident response management. Data breaches are not only expensive but erode trust in the brand.

Other countries are passing laws to protect its citizen’s personal data.

One of those countries is Brazil, that passed a bill on personal data protection last August. The law comes to force in August of 2020 and it was closely inspired by GDPR.

If your company have operations in our country and need more info about the Brazilian LGPD (General Data Protection Law, in Portuguese), talk to us! We have specialists on that matter in our team and they’ll be glad to present what FH can offer, so that your company will comply to our laws!

Reminder: The penalties were also inspired by GDPR and can reach the astounding amount of R$50.000.000,00 per infringement!


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FH among the best in ASUG Impact Awards Brazil 2019!


Posted in April 10, 2019 by abarcelos
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The 2nd place in the ASUG Impact Awards 2019 – Brazil’s main award event of the SAP community – was won by FH, with the success case ” Belagrícola: Union of technology and the simplicity of the field in a solid foundation EVEREST.”

This year, FH won it’s eighth ASUG Impact Awards, closing another year among the best in the SAP ecosystem in Brazil!

 

FH among the best in ASUG Impact Awards 2019

Luciano Morais, Director of Business Unit, holding ASUG Impact Awards’ trophy

 

FH among the best in ASUG Impact Awards 2019

Fábio Hauagge, VP of Software and Services e Luciano Morais, Director of Business Unit receiving the prize

 

FH among the best in ASUG Impact Awards 2019

2nd place Trophy at ASUG IMPACT AWARDS

The Case

Belagrícola is one of the largest providers of solutions for the growers, with a portfolio of products and services based on technology. Considered as one of the largest players in the Brazilian agribusiness, has expanded its activities to the international market, always reinforcing its DNA: innovation, passion and partnership.

The project to unite technology to the simplicity of the field, was designed to carry out the replacement of the management system that the company used. So, Belagrícola sought a certified partner to simplify processes in the unification of all the information in the same database, and boost competitiveness and ensure compliance in delivery obligations to the tax authorities. For this challenge, it chose the FH.

In addition to the implementation of SAP S/4HANA and GUEPARDO Tax Solution, the project included a management and data governance solution – SAP MDG (Master Data Governance) and a quantitative analysis tool forecasts, financial reports and budgets – SAP BPC (Business Planning & Consolidation).

ASUG Impact Awards

The ASUG Impact Awards evaluates projects that features originality, best practices, innovation and bring improvements in service level of corporations within the SAP ecosystem.

In other years FH was also awarded, check out:

2019 – 2nd Place – Case Belagrícola – Union of technology and the simplicity of the field in a solid foundation EVEREST
2018 – 2nd Place – Case DPaschoal – SAC Project 3.0 – As the assisted sale revolutionized customer experience DPaschoal!
2017 – 1st Place – Case Braskem – Electronic MB – Electronic Measurement Bulletin
2016 – 1st Place – Case DPaschoal – Project CRM 2.0
2016 – 3rd place – Case Aché – Aché Runs’s SAP HANA – The path to digital transformation
2015 – 3rd Place – Case Arezzo – Management of the supply chain in the fashion industry with AFS and EWM for Fashion
2014 – 1st Place – Case Ourofino Business – “Project Advance – A new technological level for Ourofino
2011 – 1st Place – Case Apothecary Group – “Management of categories and assortments in a retail platform.”

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