Digital Commerce Projects - FH International


Digital customers require companies to be always one step ahead of them, better informed and present in their favorite channels.


With FH’s Digital Commerce projects, companies can transform the way they engage with their customers, innovate the way they do business, and simplify their technology structure. With a comprehensive approach, projects implemented by FH offer opportunities to optimize your customers’ shopping experience and transform your business!


FH’s focus is to prepare your company to promote, in real time, significant and contextual experiences at all points of contact, regardless of the sales channel.


FH helps worldwide organizations adapt to changing market conditions and customer expectations by providing better experiences, adding new channels and evolving their business model. Won’t you follow this trend?


Get to know some of our most successful cases




Goodbye to European geoblocking in E-commerce

All those people who carry out their purchases online are in luck: the European Council has reached an agreement to ban unjustified geoblocking between Member States, as published by the digital newspaper Ecommerce News [...]


Make customer connections simpler, not more complicated, with Commerce Cloud

Consumers today want the ability to start a sale anywhere and end a sale anywhere. As mobile devices have made it easier than ever for people to access the internet, consumers today often switch back and forth between online [...]


3 Keys To Driving Customer Experience Into Your Digital Transformation

  In the past month, we discussed the pillars of the digital transformation—shifting our focus from technology to the behaviors that drive the digital transformation. I believe that the complete transformation is only [...]


Customer experience: Don’t lose it in the last mile

This year’s winter Olympics have featured the performance of two female athletes who ended up with two very different outcomes. The British speed skater Elise Christie experienced a bad crash in one of the final races, [...]


Voice shopping may hit $40 billion by 2022 in the U.S. alone

The voice shopping market is expected to grow from $2 billion today to $40 billion by 2022, according to a new survey of 1,500 owners of smart speaker like Google Home and Amazon Echo in the United States. The survey [...]


B2B execs: 2018 is the year to deploy e-commerce, before it is too late

Only one-half of manufacturers and brands currently have e-commerce web sites. In today’s digital-centric world, what could possibly be the cause of this? E-commerce best practices have been well understood for over fifteen [...]


What’s love got to do with it? Why consumers love or leave brands

How much does customer service matter? Well, an estimated $62 billion in retail revenue is lost due to poor customer service, and while 80% of companies believe they are providing outstanding service, only 8% of consumers [...]


New Technologies That Will Change How Consumers Shop In Store

Economic and technological shifts have rewritten the shopping journey. What was once transactional in nature is instead focused on relationship building. Each step of that journey – whether offline or online – is centered on [...]


5 ways to win with Gen Z shoppers

Causes, convenience and calls to action are helping brands successfully court the youngest demographic. The former 'it' generation is getting older. Millennials' purchasing power is on the verge of being surpassed by the [...]


6 trends that will define mobile marketing in 2018

The future will come into clearer focus during a year that is likely to see budgets grow, major acquisitions and newer sub-channels reaching critical mass. As 2018 gets underway, it's shaping up to be a big year for mobile [...]


Top Shopping Trends Of 2018: Retail Experts Share What To Watch For Next Year

If 2017 was the year of the retail apocalypse, then 2018 could be the year of a retail renaissance. The signs are promising. Retailers have come through a time of trial, and many of the ones that have survived have made the [...]


Shoppers Need a Reason to Go to Your Store — Other Than Buying Stuff

The holiday season, which is by far the most important time of year for retailers, highlights the increasingly intense battle between physical stores and online websites. Given the large number of casualties this year — [...]


Omnichannel holiday retail: Delighting consumers and driving strategy

In what measure does the emergence of e-commerce and omnichannel disrupt the established ecosystem of holiday retail sales? The economic activity of a country greatly depends on a set of commercial momentum creating a [...]


Number of U.S. Consumers Considering Artificial Intelligence–Enabled Devices for Holiday Shopping Doubles

Survey commissioned by SAP shows nearly four out of 10 U.S. shoppers are considering smart assistants to purchase gifts Interest in using chatbots and voice-enabled devices for commerce is growing, but barriers [...]


Success Story - Cia. Hering implements SAP Hybris with FH

Cia. Hering has built a history of permanent innovation for over a century. Founded in 1880, the company has reinvented itself and kept pace with the evolution of society, dressing generation after generation. With stores in [...]


FH receives seal SAP Recognized Expertise in SAP Hybris Commerce

Looking for an SAP partner with recognized experience? FH, in addition to being the company recognized as the best partner for SAP in SAP S/4HANA and SAP Hybris categories, just received the SAP seal Recognized Expertise [...]


FH is once again highlighted partner of SAP

Last Tuesday (07/02) SAP Brazil PKOM - Partner Kick-Off Meeting took place in São Paulo. The event that happens annually brings together partners and key executives from SAP Brazil to present the SAP 2017 strategy. In this [...]


FH wins ASUG Impact Awards for third consecutive year

Company is twice awarded among the best cases of SAP Brazil, earning the first and third place in 2016   With the project "DPaschoal - CRM Project 2.0", FH won the ASUG Impact Awards 2016. DPaschoal focused its [...]