The biggest nightmare for a sales manager who has team in the field is that his sales force only works online, with internet. Yes, the Internet is a reality, but we know how the Brazilian mobile telephony infrastructure works: it is not always possible to have access, much less access with the quality necessary to perform tasks such as sending orders connected directly to the ERP.
Get to know FH’s Sales Force Automation and revolutionize your sales in the field by giving your sales team more customer autonomy, integration and 360° vision – and all that offline!
How to follow up the sales team on a daily basis?
How to offer a package of benefits appropriate to the customer’s profile (discounts, form of payment, credit analysis, etc.)?
360° CUSTOMER VISION
How to have a 360 view of the customer and offer a product mix suitable for the need?
How to have sales reports and visits updated and online?
Sales Force Automation, developed on the SAP Sales Cloud, is the ideal system for sales force and can be used offline. The application opens, records your moves within it, and intelligently makes the transfer the next time a web connection is identified.
How does it work?
The salesperson/representative accesses the SAP Sales Cloud screens, going through the routing/visits process steps and generating the order in the offline module.
Sales orders made in the offline module can be sent to the ERP or SAP Commerce Cloud, and from there, to the SAP Sales Cloud, for later analysis.
Access: visit itinerary, create orders and add / remove products according to the list of available products and have product mix suggestions according to the customer’s profile.
The tool can also be used in its online mode, in which transactions and communications with the ERP happen instantly, providing fast and dynamic access to the information that your salesperson needs!