OUTSOURCING - FH International


FH’s Outsourcing Unit is focused on SAP application support services. Recognized as SAP Partner Center of Expertise (PCoE) with 100% of certified professionals. Seeking to offer the best outsourcing solution with an efficient methodology, FH improves the performance of its applications, according to SAP’s global support standards.


Optimize your company’s IT with FH Outsourcing Services and make it strategic to your business.

AMS suite

With a service platform for delivery of proactive support solutions, aligned with best practices in the SAP world, FH’s Outsourcing team offers to its customers the latest technological support with high quality standards.


Combined with the AMS (Application Management Services) suite, discover how to improve the performance of your SAP applications!


ALM suite

ALM (Application Lifecycle Management) suite is a set of SAP Solution Manager configuration services with several scenarios of life cycle management for applications. The suite provides processes, tools, services and an organizational model to manage solutions.


Additionally, FH’s ALM optimizes productivity of allocated resources and improves performance for IT tasks, increasing service quality from implementation to operation of SAP solutions.


Managed Services

FH’s Managed Services and Infrastructure suite helps companies to solve the most complex business problems by implementing technology solutions that leverage long-term results. Outsource your IT team and focus on activities that add value to your business.

Hosting Hybris

Availability and reliability are key factors to any company that has an online presence. Hence, hosting can play an extremely important role for the success of your business.


FH’s Hosting Hybris offers a comprehensive data center infrastructure solution, combined with management services that meet all your e-commerce needs.

Hybris Process Monitoring

Those who manage an e-commerce face challenges every day. Regardless of function or department, having control over information requires more than knowledge. It requires technology!


Therefore, Hybris Process Monitoring provides data on your business in real-time, which assists on making safe and assertive decisions. All this anytime, anywhere and on any device.


AMS Fiscal

When it comes to Tax Authorities, there is no room for complacency, as the tax market is complex and constantly changing. AMS Fiscal is a management services suite that promotes transparency in tax management and provides safe indicators for tax managers.


No more wasting time with patches, so find out how you can optimize high-performance analysis!


Tax Service Desk

FH’s Tax Service Desk team is 100% certified and provides 24×7 support services, specialized in tax procedures applied to GUEPARDO Tax Solution and related modules in the SAP environment.


Alongside  subject experts, monitor critical processes, generate alerts for business areas and provide performance and progress indicators for tax area managers.

Business Process Outsourcing

Regardless of the vertical market that your company operates, there are certain business processes that, even if they are not part of your core business, are essential for the organization’s performance.


BPO (Business Process Outsourcing) is a global trend that has been available to organizations in several segments.


FH’s BPO promotes cost reduction through business process outsourcing and enables, by thorough use of IT resources, expanding process efficiency and standardizing operations.

SAP Application Governance

Based on the best IT practices, the RUN SAP methodology provides procedures, content, services, training, and tools for end-to-end solution operations that ensure greater control and full-scale governance for SAP Applications’ life cycle.


The RUN SAP methodology provides a comprehensive approach for solution management in every environment and software life cycle, thus ensuring availability, high performance, data consistency and transparency in all business processes.


FH offers the best IT practices, supporting companies of all sizes and segments to adapt the best market practices for the operation of SAP systems, ensuring efficient optimization, cost reduction and increased reliability, among other benefits. Learn more about the RUN SAP methodology and be amazed!

Cloud Management

Reduce the cost of hosting large volumes of data for your company! Learn about FH’s Cloud Management service, which includes transfers, administration, management, optimization and maintenance of your cloud infrastructure, for a fixed monthly cost.

Find out all the ways in which FH Cloud Management can help your company!